By Howard Levitt and Jarret Janis
Potential for miscommunication, mismatched expectations, and even exploitation
Working for a foreign-owned company in Canada can feel like being in a cross-cultural relationship — full of opportunity but rife with the potential for miscommunication, mismatched expectations, and even exploitation.
From the aggressive pace of U.S. capitalism to the top-down rigidity of some Asian firms, foreign parent companies often bring unspoken assumptions about loyalty, etiquette, work ethic, and what’s “normal” at work — assumptions that may clash with Canadian values and laws.
As the job market globalizes, especially in sectors like tech, finance, and energy, Canadian professionals must evaluate not just the job, who’s really running the show — and from where. Is it Houston or Calgary? Toronto or Tokyo? The answer to this question is more important than you think, especially when evaluating whether you will be a fit with the organization.
Ultimately, however, this boils down to your personality. How you communicate, set boundaries and deal with conflict can make or break your success in these cross-border environments.
Some foreign firms reward traits that others might suppress. If you are conscientious and respect hierarchy, you might thrive at a Japanese or Korean-owned company — but expect little tolerance for dissent or work-life balance (though younger generations continue to make progress on these fronts).
If you are assertive and goal-driven, an American-owned firm may fit — though loyalty may be one-sided. Those who value consensus and equity may find a better match in Canadian or European firms, where protected leaves and diversity policies are ingrained.
Upbringing matters, too. If you grew up equating hard work with moral virtue, you may overlook red flags. If you were raised to value rights and boundaries, you might resist being overrun — but also face friction with hierarchical employers.
Canada has one of the world’s most employee-friendly legal systems, with strong human rights laws, generous severance standards under common law, and courts that award damages for bad-faith conduct. But if your real boss sits in Houston, Seoul, or Beijing, things get complicated.
For example:
- In many U.S. states, firms often rely on “at-will” employment terms, whereby companies may terminate your employment without notice or severance pay. This makes for easy terminations, but less reward for employee loyalty and service. While “at-will” terminations do not exist in Canada, an executive or manager based in the U.S. may resist an employee’s proper severance entitlements, even with sound legal advice.
- Japanese and Korean companies may nominally guarantee long-term employment, but workplace hierarchy often overrides individual rights, and legal recourse is rare due to social stigma in those countries. Canadian employees should be alive to such cultural dynamics, ideally prior to signing an employment agreement.
- In China, while labour laws exist, they are limited, pro-business and highly ineffective in addressing or resolving employee complaints. The blurry division of power between the government and the courts, coupled with an emphasis on social stability over individual rights, means many Chinese employers remain largely unchallenged by employee grievances and complaints.
When things go wrong
Recent cases show how these clashes play out in court:
- China Southern Airlines (2023): The company was chastised by a Canadian court for “abusive, unfair (and) cruel” treatment of an employee in its effort to manufacture just cause for dismissal or force a resignation. The court sided with the Canadian airline employee, awarding significant damages and reinforcing the principles of Canadian law.
- Tesla Canada (2023): Workers were allegedly penalized for taking protected sick leave. U.S.–style expectations led to complaints and eventual Ministry of Labour intervention, which forced Tesla to revisit their internal policies.
- Samsung C&T: The company reportedly retaliated against whistleblowers following its breach of U.S. federal trade laws. Settlements followed, but only after regulatory investigation and prosecution.
Who is most at risk
Some traits increase your risk when working for foreign-controlled firms:
- High trust in employers by Canadians may lead to under-documenting important conversations, failure to seek appropriate legal or HR advice and be caught offguard in a workplace dispute.
- Avoiding conflict may cause you to stay silent about questionable business practices.
- Extreme loyalty, or a predisposition to conformity or deference, can put an employee at risk of being taken advantage of.
In contrast, employees who document, ask questions and seek employment law advice early are better protected, or at least better informed when it comes to dealing with these employers.
How to protect yourself
Before accepting an offer from a foreign-owned company in Canada, ask:
- Who really makes the decisions — your local manager or someone overseas?
- Does the company follow Canadian legal standards around severance, leaves and discrimination?
- Is your employment contract governed by Canadian law?
- Does the local HR/legal team have real authority, or are they just enforcing foreign policies?
Always review the contract with an employment lawyer. If it limits you to the minimum protections under the Employment Standards Act, that’s a red flag.
Final thought
Your values should align with your employer’s culture and legal commitments. The law can protect you — but it will not and cannot buffer every cultural mismatch. Choose employers whose expectations respect both your rights and your personality. Because in the end, who you work for speaks volumes about who you are.